SERVICE SCAN

Would you like us to look at your locations from a fresh point of view? With the service scan, we perform an (unannounced) inspection to assess the location from the customer journey viewpoint. In other words, from the outside in. How is the customer welcomed? Is the navigation clear and is the counter easy to find?

Strange eyes provide new insights and offer quick wins that you can implement right away, as well as long-term strategic advice.